Legal

Privacy Policy

This policy explains what information we collect when you browse our site, request a quote or visit the dealership — and how we use it.

Last updated: 15 August 2026

01

Information we collect

We collect information you give us directly — name, phone number, email address, trade-in details and financing pre-qualification information — when you submit a form, call us or visit Seen Motors. We also collect technical information automatically, such as IP address, browser type, pages viewed and referring website.

02

How we use your information

We use your information to respond to enquiries, prepare vehicle quotes, process finance applications, schedule service appointments, meet legal and record-keeping obligations, and improve our website. With your consent, we may send offers and dealership news.

03

Sharing

We share information only where necessary: with lenders and insurers when you ask us to arrange finance, with the manufacturer for warranty and recall purposes, with service providers who operate our website and CRM on our behalf, and where required by law. We do not sell your personal information.

04

Cookies and analytics

Our site uses cookies and similar technologies to keep the site working, remember your preferences and measure traffic. You can block or delete cookies in your browser settings; some parts of the site may not function as intended if you do.

05

Data retention and security

We keep personal information only as long as needed for the purpose it was collected or as required by law. We use administrative, technical and physical safeguards to protect it, though no method of transmission over the internet is completely secure.

06

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time by using the unsubscribe link or contacting us at [email protected].

07

Contact us

Seen Motors, Kiambu Road, Nairobi, Kenya. Sales 0700 555 170. Email [email protected].